OPTIMA BATTERIES SUCK
I have spent more than a few
hours days dealing with the folks at Optima regarding a 2 year old Yellow Top Optima Battery. Long story short… Optima Batteries Suck… read on for details of why I will never buy another Optima battery.
Before I get too far in my rant about my negative experience with Optima Batteries… here are some links to other folks with similar experiences. In other words, I am not alone. (Links in no particular order – 1, 2, 3, 4, 5, 6, 7, 8, 9, 10…)
My Optima Yellow Top Battery died on me after about two years of very light use. It was installed in a 1973 Austin Mini cooper. The Mini Cooper has a decent stereo system with two Polk Audio Amps, Auto Meter Gauges, a Viper Alarm, and not too much else that draws a heavy load. At first I said, oh well… these things happen and the battery is warranted for 3 years by Optima. Sounds good, right? Nope… Optima will look for any reason to not warranty the battery. You bought the car from a dealer with the battery in it? Then you aren’t the original purchaser… no warranty for you. Got it as a gift from your brother… not the original purchaser… sorry. You get the idea.
I took the Optima to a Batteries Plus store… they tested the battery for two days and determined it was indeed dead. They then told me that they couldn’t warranty the 2-year old battery (with a 3-year warranty) because the receipt was from O’Reilly Auto. No problem. I took the battery to O’Reilly Auto and the guy at the counter said they don’t carry that size of Optima so they couldn’t warranty it either. He also mentioned that he wasn’t surprised that the battery died before the warranty date. So this is where I turned to the manufacturer for help.
Well, the warranty folks at Optima are the kings and queens of “no”. They will look for any reason not to warranty their product. I understand that I am not the original purchaser of the battery… but it is within the warranty time period… and I have the receipt! It isn’t stolen… I didn’t use the battery for anything unusual. You get the idea. After going back-and-forth with the folks at Optima Batteries I gave up. I will never purchase another Optima Battery again. Optima Batteries and their warranty suck.